Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

UEPOPS450 Mapping and Delivery Guide
Coordinate workplace communication

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency UEPOPS450 - Coordinate workplace communication
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to coordinate workplace communication and meetings.Workplace communicationis the process of exchanging information, both verbal and non-verbal, within a team. Communicationfosters working relationships which can improve morale and lead to productivity increases.Competency in this unit requires the ability to plan and prepare for communication, coordinate team communication,coordinate workplace meetings and represent team views. Individuals will, in general, work as an operator with responsibility for coordinating communications, in a power generation facility. No licensing, legislative or certification requirements apply to this unit at the time of publication.Note: Workplace practiceThe application of the skills and knowledge described in this unit may require a licence or training permit to practice in the workplace where work is carried out on gas and electrical installations. Additional conditions may apply under state and territory legislative and regulatory licensing requirements.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Operations
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Represent team views
  • Team view is determined, in accordance with workplace procedures, including possible options and acceptable alternatives or compromises prior to a presentation
  • Team view is presented clearly and concisely, in accordance with workplace procedures
  • Decisions and outcomes are conveyed to team members, in accordance with workplace procedures
       
Element: Plan and prepare for communication
  • Communication requirements are identified, in accordance with workplace procedures, from analysis of team requirements
       
Element: Workplace communication system is planned and established, in accordance with workplace procedures
       
Element: Workplace communications are monitored and modified, as required, in accordance with workplace procedures
       
Element: Coordinate team communications
  • Forums including briefings, meetings and committees, are scheduled and coordinated, as required, in accordance with workplace procedures
       
Element: Information on workplace communication is coordinated and provided to team members, in accordance with workplace procedures
       
Element: Communication deficiencies are identified and team members are made aware of action required and are informed of remedial options available, in accordance with workplace policies and procedures
       
Element: Team members are encouraged to participate in workplace communication forums, in accordance with workplace policies and procedures
       
Element: Coordinate workplace meetings
  • Meetings are planned and organised, including distribution and clarification of agenda, notification of date, venue and attendees, in accordance with workplace procedures
       
Element: Format and rules of meetings are, established and applied, in accordance with workplace procedures
       
Element: Views of personnel are presented in minutes, in accordance with workplace policies and procedures
       
Element: Meeting outcomes and agreed action plans are recorded, and details of next meeting is confirmed, in accordance with workplace procedures
  • Team view is determined, in accordance with workplace procedures, including possible options and acceptable alternatives or compromises prior to a presentation
       
Element: Team view is presented clearly and concisely, in accordance with workplace procedures
       
Element: Decisions and outcomes are conveyed to team members, in accordance with workplace procedures
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Team view is determined, in accordance with workplace procedures, including possible options and acceptable alternatives or compromises prior to a presentation 
Team view is presented clearly and concisely, in accordance with workplace procedures 
Decisions and outcomes are conveyed to team members, in accordance with workplace procedures 
Communication requirements are identified, in accordance with workplace procedures, from analysis of team requirements 
 
 
Forums including briefings, meetings and committees, are scheduled and coordinated, as required, in accordance with workplace procedures 
 
 
 
Meetings are planned and organised, including distribution and clarification of agenda, notification of date, venue and attendees, in accordance with workplace procedures 
 
 
Team view is determined, in accordance with workplace procedures, including possible options and acceptable alternatives or compromises prior to a presentation 
 
 

Forms

Assessment Cover Sheet

UEPOPS450 - Coordinate workplace communication
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

UEPOPS450 - Coordinate workplace communication

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: